Additional Thoughts About the Importance of Internal Relationships

 

by John Keyser

“…A leader is someone willing to give his strength to others that they may have the strength to stand on their own.” Beth Revis

Last week, someone mentioned that she had just come from a soup kitchen that gives away free meals. The woman shared, “The food they received today gave them more than physical nourishment. It gave them their dignity. Our being there for people in need communicated that we care about them and that they are important.” In addition to a hearty meal, the 300 who came felt appreciated!

In business, what is the “food” we offer to others? I believe it is our being helpful and kind. These are actions that give our people inspiration and open the path to doing great work and being successful. And that is our responsibility as managers, to be leaders who inspire and help our team members.

Our emotional intelligence is a key indicator of our success in business and as a leader, and certainly in our relationships.

Let’s be aware that our language, what we say, how we say it, our tone of voice, and how we present ourselves to others influences their frame of mind and their degree of responsiveness to what we are communicating.

Remember, as leaders, we are signal senders. Thus, our humility is vital. We are no better than anyone else.

We must strive to improve everyday. Our asking for help is a wonderful principle. It is a strength. And it is contagious.

And we must realize that kindness is being honest and helpful in our conversations and with our feedback. It is absolutely crucial that we make the time for conversations.

Ask how we can help and what people need from us.

Develop quality relationships with our team members so they know we genuinely care about them and their success. This inspires people to want to do good work, to be a great team member and to contribute to the success of our team.

“Leaders understand the ultimate power of relationships.” Tom Peters

Certainly there is a place for email, to distribute information efficiently – just know that it is conversations, not emails, that create paths to quality relationships – relationships founded on respect and trust.