Ideas & Advice

We Can Be Our Own Biggest Challenge

  by John Keyser Early at a religious service this morning, Fr. Andrew made the point in his homily that we can be our own biggest challenge. That struck me, and I immediately took out a note card and jotted that down. Later, I reflected, “What does it look like...
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A Conversation with a Servant Leader

  by John Keyser I am jazzed about a conversation I had with the president of a large, successful company this past week. His approach rings true to servant leadership. Our conversation centered on helping 2015 be an outstanding year. While of course his company’s financials are critical, he is...
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Listening to Connect

  by John Keyser I am reading one of John Maxwell’s books, Everyone Communicates, Few Connect. This is so true and so important to note. Business is about relationships. It is imperative that we connect with people—both our external and internal clients, that is, our team members. We must slow...
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Helping Our Team Members Succeed

  by John Keyser Leadership is about achieving shared goals through the good work of our team. It is not about wanting to be the star ourselves. It’s about the team succeeding with everyone having opportunity and feeling encouraged and helped to contribute in significant ways. Most people say they...
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Highly Effective Leaders Genuinely Care about Their People

  by John Keyser I recently delivered a webinar entitled Conversations are the Work of a Leader. It’s a subject near and dear to my heart. I’d like to share from the webinar a few ideas to help readers, especially those who have management and leadership responsibilities, make time for conversations....
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How to Develop Productive Working Relationships

  by John Keyser Issues having to do with difficult managers arise regularly in my leadership work with clients and as follow ups to leadership webinars that I facilitate with Georgetown alumni. I hear way too often, “I do not feel I have a productive working relationship with my manager.”...
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Leadership Is a Verb

  by John Keyser My wife, Leland, asked me to pick up the book, Life Is a Verb, and yesterday I jotted the title on the notepad on my car windshield to remind myself.  As I looked at that note, I began to think about the message: Life is a...
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To Be Great Leaders, Stand with Our People, Not Above Them

  by John Keyser This insightful principle is about attitude. Great leaders believe “it’s not about me, it’s about the team, it’s about everyone.” Adopting this attitude is how we do our best work, serve our clients well and achieve our goals on a consistent basis. I have mentioned before...
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People Can Work or They Can Attend Meetings; They Cannot Do Both!

by John Keyser This is a quote by Dan Altobello, a highly successful and insightful business executive. I chuckled when I heard Dan say this because his timing could not have been better. Another very accomplished CEO had just asked me to try to help his company have fewer meetings....
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Grace in the Workplace

by John Keyser I am taken by a friend’s comment earlier this week about grace in the workplace. Grace as a noun means elegance, and as a verb, we grace others with our presence. Certainly grace in the workplace is many things – our good behavior, respect, honor, integrity and...
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